----------- We’d like to inform you that as of Dec 18 2023 (Mon) 3:24 - 3:33 PM JST, users were experiencing difficulties accessing the MiiTel services. This issue has been resolved, and normal service has been resumed. We now confirm that you can use the service as usual and have ended monitoring. We apologize for any inconvenience this may cause.
■ Date and time: During Dec 18 2023 (Mon) 3:24 - 3:33 PM JST
■ Affected services: ・MiiTel Analytics ・MiiTel Meetings ・MiiTel Phone ・MiiTel Phone Mobile ・MiiTel Call Center ・MiiTel Admin
■Details: ・Users were experiencing difficulties accessing the MiiTel services above.
■Causes: ・Perform maintenance work that does not affect customers. ・Contained changes that were affected by an operational error.
-------- During Dec 18 2023 (Mon) 3:24 - 3:33 PM JST, some users were experiencing difficulties accessing the MiiTel services. This issue has been resolved, and normal service has been resumed. We apologize for any inconvenience caused.
■ Date and time: ・Dec 18 2023 (Mon) 3:24 - 3:33 PM JST
■ Affected services: ・MiiTel Analytics ・MiiTel Meetings ・MiiTel Phone ・MiiTel Phone Mobile ・MiiTel Call Center ・MiiTel Admin
■Details: ・Some users were experiencing difficulties accessing the MiiTel services above.
----------- We’d like to inform you that as of Dec 18 2023 (Mon), some users are experiencing difficulties accessing the MiiTel services. Currently, we are investigating this issue. We apologize for any inconvenience caused.
■ Date and time: ・From Dec 18 2023 (Mon)
■ Affected services: ・MiiTel Analytics ・MiiTel Meetings ・MiiTel Phone ・MiiTel Phone Mobile ・MiiTel Call Center ・MiiTel Admin
Posted Dec 18, 2023 - 15:33 JST
This incident affected: MiiTel Phone, MiiTel Analytics, MiiTel Phone Mobile, and MiiTel Meetings.