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Past Incidents

Aug 31, 2026

[解消済み] kintone 連携ができない (Issue about unable to integrate with kintone)

Resolved - いつも MiiTel をご利用いただきありがとうございます。

2026 年 8 月 31 日 (月) 10:45 頃 - 11:10 頃
一部のお客様で kintone のサービス障害の影響により、kintone と連携できない問題が発生しておりました。
現在は解消し、通常通りご利用いただけます。
ご不便をおかけし誠に申し訳ございません。

■ 発生日時:
・2026 年 8 月 31 日 (月) 10:45 頃 - 11:10 頃

■サービス名:
・MiiTel Phone Analytics
・MiiTel Meeting / Recpod Analytics

■ 事象:
・kintone と連絡先の連携ができない場合がある
・kintone 活動履歴が登録できない場合がある
・kintone 会議履歴が登録できない場合がある

■ 補足
kintone の連絡先取得および活動履歴の登録が行われていません。
そのため、以下にてご対応くださいますようお願いいたします、
----------------------
・通話活動履歴連携
MiiTel Phone Analytics より手動登録を行ってください。

https://support.miitel.com/hc/ja/articles/38353016078489

・連絡先連携
・会議履歴連携
恐れ入りますが、手動で登録いただけますようお願いいたします。
----------------------

kintone 連携ができなかった期間に発生したエラーログは、外部連携エラーログ画面より確認できます。

https://support.miitel.com/hc/ja/articles/38354531955097

■ 本事象に関するお問合せ:
MiiTel サポート( https://support.miitel.com/hc/ja/requests/new ) より以下記載いただき、お問い合わせください。
・件名: 「Status 20260831」

-------
31, Aug Mon, 2026, 10:45 AM – 31, Aug Mon, 2026, 11:10 AM JST
Some users experienced issues integrating with kintone due to a service outage on kintone.
The issue has now been resolved, and the services are available as usual.
We sincerely apologize for any inconvenience caused.

■ Date and time:
・31, Aug Mon, 2026, 10:45 AM – 31, Aug Mon, 2026, 11:10 AM JST

■Affected services:
・MiiTel Phone Analytics
・MiiTel Meeting / Recpod Analytics

■ Details:
・Contacts may not have been synced with kintone
・Activity history may not have been registered in kintone
・Meeting history may not have been registered in kintone

■ Additional information:
Contacts were not retrieved from kintone, and activity history was not registered in kintone.
Please take the following actions:

----------------------
・Call activity history integration
Please manually register the activity history from MiiTel Phone Analytics.

https://support.miitel.com/hc/en-us/articles/38353016078489

・Contact integration
・Meeting history integration
We apologize for the inconvenience, but please register the information manually.
----------------------

You can review any errors that occurred during the period when kintone integration was unavailable on the Third-Party Integration Error Log screen.

https://support.miitel.com/hc/en-us/articles/38354531955097
Aug 31, 12:07 JST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.