■本事象に関するお問合せ: MiiTel サポート( https://support.miitel.com/hc/ja/requests/new ) より以下記載いただき、お問い合わせください。 ・件名: 「Status 20250801」 -------- Aug 1, 2025 (Fri) 2:45 PM - Aug 1, 2025 (Fri) 3:15 PM JST, some users were experiencing difficulties accessing the MiiTel services. We have now confirmed that you can use the service as usual and have ended monitoring. We apologize for any inconvenience this may cause.
■ Date and time: ・Aug 1, 2025 (Fri) 2:45 PM - Aug 1, 2025 (Fri) 3:15 PM JST
■ Affected services: ・All services
■Details: ・Some users were experiencing difficulties accessing the MiiTel services.
■Causes: ・Due to a sudden increase in processing load, some databases experienced high load, resulting in longer-than-usual read times.
■Additional Information: ・During the time of the incident, there were delays in some call history display, analysis, and external integration. However, all information is now functioning normally.
--------- Aug 1, 2025 (Fri) 2:45 PM - Aug 1, 2025 (Fri) 3:15 PM JST, some users were experiencing difficulties accessing the MiiTel services. We have confirmed that you can currently use the service as usual. We apologize for any inconvenience caused. Currently, we are investigating this issue. Monitoring is still ongoing.
■ Date and time: ・Aug 1, 2025 (Fri) 2:45 PM - Aug 1, 2025 (Fri) 3:15 PM JST
--------- We would like to inform you that as of Aug 1, 2025 (Fri), some users are experiencing difficulties accessing the MiiTel services. Currently, we are investigating this issue. We apologize for any inconvenience caused.
■ Date and time: ・Aug 1, 2025 (Fri)
■ Affected services: ・All services
Posted Aug 01, 2025 - 15:12 JST
This incident affected: MiiTel Phone, MiiTel Analytics, MiiTel Call Center, MiiTel Phone Mobile, MiiTel Meetings, and MiiTel RecPod.