----------- We’d like to inform you that as of Feb 20 2024 (Tue) 9:36 - 9:45 JST, some users were experiencing difficulties in making and receiving phone calls by MiiTel Phone. We now confirm that you can use the service as usual and have ended monitoring. We apologize for any inconvenience this may cause.
■ Date and time: During Feb 20 2024 (Tue) 9:36 - 9:45 PM JST
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■Details: ・Difficulties in making and receiving phone calls by MiiTel Phone.
■Cause: ・Due to a failure that occurred on the cloud service side of our service operation environment.
-------- During 2/20/2024 9:36 - 2/20/2024 9:45 (JST), some users were experiencing difficulties in making and receiving phone calls by MiiTel Phone. Currently, we are investigating this issue. Normal service is has been resumed.
■ Date and time: 2/20/2024 9:36 - 2/20/2024 9:45 (JST)
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■Details: ・Difficulties in making and receiving phone calls by MiiTel Phone.
■Cause: ・Due to a failure that occurred on the cloud service side of our service operation environment
-------- During 2/20/2024 9:36 - 2/20/2024 9:45 (JST), some users were experiencing difficulties in making and receiving phone calls by MiiTel Phone. Currently, we are investigating this issue. Normal service is has been resumed.
■ Date and time: 2/20/2024 9:36 - 2/20/2024 9:45 (JST)
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■Details: ・Difficulties in making and receiving phone calls by MiiTel Phone.
Posted Feb 20, 2024 - 10:04 JST
This incident affected: MiiTel Phone and MiiTel Phone Mobile.