-------- August 9, 2024 (Fri) 2:51 PM - August 9, 2024 (Fri) 5:36 PM JST, Some users were experiencing difficulties in making and receiving phone calls by MiiTel Phone using Circuit Type JPN-2. We have now confirmed that you can use the service as usual and have ended monitoring. We apologize for any inconvenience this may cause.
■ Date and time: ・August 9, 2024 (Fri) 2:51 PM - August 9, 2024 (Fri) 5:36 PM JST
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■ Circuit Type ・JPN-2 ※ Please check your Circuit Type at MiiTel Admin > Phone Number > Phone Number List
--------- From August 9, 2024 (Fri) 2:51 PM , Some users were experiencing difficulties in making and receiving phone calls by MiiTel Phone using Circuit Type JPN-2. The frequency of errors has now decreased significantly, and we are continuing to monitor the situation to ensure that calls can be used normally.
■ Date and time: ・From August 9, 2024 (Fri) 2:51 PM
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■Causes: ・Impact of failures at telecommunications carrier relay stations that relay between data centers
■ Circuit Type ・JPN-2 ※ Please check your Circuit Type at MiiTel Admin > Phone Number > Phone Number List
--------- We would like to inform you that as of August 9 , 2024 (Fri), some users are experiencing difficulties in making and receiving phone calls by MiiTel Phone using Circuit Type JPN-2. We apologize for any inconvenience caused.
■ Date and time: ・ August 9 , 2024 (Fri),
■ Affected services: ・MiiTel Phone ・MiiTel Phone Mobile
■Causes: ・Impact of a network failure between data centers that occurred in our service operation environment
■ Circuit Type ・JPN-2 ※ Please check your Circuit Type at MiiTel Admin > Phone Number > Phone Number List